BC 1xBet support contacts


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At the 1xBet bookmaker, the contacts of the players’ support department are available around the clock. Therefore, you can receive any help 24 hours a day. On this page you will find all the contacts of the support service and recommendations on how to choose the method of contacting it.

1xBet user contacts
Support Contacts

IMPORTANT: Players are advised to carefully select the available communication methods. Depending on them, the waiting time for a response from a representative of the bookmaker may change.

BC 1xBet support contacts

There are several ways to contact the bookmaker. Depending on the nature of your question, you should choose the appropriate method of communication. All of them are available both on the official website of the bookmaker and on its mirrors .

What contacts can I use in 1xBet to contact support? You have access to:

  • Phone 8 800 777 75 55.
  • Feedback form on the site.
  • Email message.
  • Bookmaker messengers.
  • Live online chat working on the mirror and the official website.

IMPORTANT: Depending on the geographic region or country of residence, phone calls may be subject to charges. You need to clarify information about its possible cost with your telecom operator.

Response time

Usually representatives of the bookmaker’s office respond to applications within 5-10 minutes. However, the response time may vary for each communication method you select. Therefore, we present average statistics that show how fast the support contacts available at 1xBet work.

  • Online chat. This is by far the fastest way to get in touch. Operators are on duty around the clock and are always ready to answer your question. The waiting time is 4-5 minutes.
  • Call to the hotline. It is also a fast method. But you may have to wait until the operator on the line becomes free. Also, the call may be charged.
  • Contact by email. All requests to the bookmaker’s email are considered in the order of receipt. Therefore, the answer usually comes within 2 days.
  • Feedback form. In fact, this method is similar to writing to e-mail. You can expect up to 2 business days.

It is also highly recommended for all players to study the sections “About us”, “Payments”, How to place a bet” and “Rules” on the site or mirror of the bookmaker. They contain all the basic information about the rates and the work of the bookmaker.

In addition, in these sections you can find relevant contacts for 1xBet, which will help you contact the support operator as soon as possible.